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Return-& Exchange Policy
📦 Return Eligibility
Item must be unused and in original condition with proof of purchase.
• Original packaging and labels must be intact
• Product has not been used or registered
• Contains no personal data
• No personalization or "made-to-measure" changes
⏱️ Electronics Warranty
24-Hour Checking: Issues within 24 hours qualify for exchange/refund.
After 24 Hours: Subject to official manufacturer warranty via authorized service centers.
🚫 Not Eligible for Return
• Missing parts reported after 3 days
• Unsealed or opened products
• Perishable goods (Food, Vegetables)
• Redeemed software or vouchers
• Items bought on Clearance / Last Stock
⚠️ Liability Exclusions
• Water damage | • Software viruses | • Screen pixel spots | • Consumables (Ink/Batteries) | • Cosmetic scratches | • Commercial use
Lost your warranty card?
Call our support hotline
111-06-06-06